Reservation is done is 3 easy steps:
Make your inquiry - Fill out the terms and conditions
- Pay a deposit
In order to start a reservation, please Contact us by clicking here.
Please make sure that you mention the name of the apartment(s) you are interested in. Indicate your dates of stay, the number of people coming or any special requirements.
Once we receive your booking inquiry, we will inform you within 24 hours about the availability of the apartment you have selected. We will make alternative suggestions should the one you have chosen isn't free. If you do not receive a response within this time please contact us a second time (email may have gotten lost in Cyberspace).
Once you have agreed on a rental, we will forward you a Rent Proposal via email. This proposal will be outlining the information pertinent to the booking procedures and payment requirements.
The rental of the apartment will be quoted to you in Euros. However, payment can be made in any currency for the equivalent sum (small currency conversion charges may apply).
When booking accommodation, guests are also required to sign the terms and conditions.
By sending your payment, you confirm your formal acceptance of compliance to the renting conditions described in the terms and conditions.
Payment of Reservation fee:
The rent proposal will indicate the amount requirement for reservation. It usually is about 15%. However, some owners (very few) may put this reservation payment higher. So on top of paying 15% reservation fee which correspond to our Agency fee, the owner will require an additional reservation deposit to be sent directly to him to complete the booking process. This amount is of course deduced from the rental balance payment. These deposits are non-refundable in case of cancellation.
Please notify us of the your preferred method of payment before proceeding.
Credit Card payment:
We are very happy to offer you a new and simple way to pay via Credit Card through our Paypal Merchant's account. You do not need to be a member of Paypal. This is exactly like any virutal credit card terminal
Electronic Wire transfers:
If choosing this payment method, our account details will be forwarded to you. A 10 euros fee is applicable for cashing your wire payment, please include it in your wire.
Sending and reception fees are at the client's charge, please notify your bank that you will cover these fees. (For payment from Australia or South Africa, additional charges may apply at reception).
Personal Checks:
Only CERTIFIED checks are accepted. Your check should be stamped by your bank to have the funds secured. There is a 10 euros fee for non UK checks. Please add this charge to your payment. Personal Uk checks are accepted at no charge.
Money Orders/Postal Orders/Bank drafts/Cashier checks/Official checks:
Please make to CHARMING HIDEAWAYS LTD. Drawn in sterling pounds for the exact amount required on the Rent proposal.
Travelers checks:
Made to CHARMING HIDEAWAYS LTD. Drawn in sterling pounds for the exact amount required on the Rent proposal.
Payment should be sent priority mail or courier delivery to make sure it arrives safely and rapidly. No registered letters please, London post delays the delivery of these letters.
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